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New arrivals

A hot summer deserves a smoking cap.

PRODUCT
SPOTLIGHT

  • 1.How do I report a problem with my order?
    If you notice an issue on the products or anything else on the order, please submit a problem report via our contact form.
  • 2.How long do I have to submit a claim for a return/exchange?
    Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.
  • 3.Where are returns sent?
    The return address is set by default to the our fulfilment department/facility and should therefore be returned to the correct address based on where your package was fulfilled: Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273. Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada. Packages sent out from our Latvian facilities are automatically returned to: Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia. Packages sent out from our Spanish facility are automatically returned to: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain. Packages sent out from our UK facility are automatically returned to: Antar 2, 1 Headway Road, Wolverhampton, WV10 6PZ. Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases). Packages fulfilled by our partner facilities in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan (apparel orders); Ibe 15, Kunogi, Nakanoto, Kashima, Ishikawa prefecture, Japan 929-1801 (non-apparel orders). Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. *Additionally, fulfillment services should only be used for return purposes only.
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